Terms of service

Overview

Welcome to Medicube. Throughout this website, the terms “we,” “us,” and “our” refer to Medicube.

Medicube owns and operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a carefully curated shopping experience (collectively referred to as the “Services”).

Our store is powered by Shopify, which provides the infrastructure and technology that allows us to deliver these Services to you.

The following Terms of Service, together with any policies referenced within them (collectively referred to as the “Terms”), outline the rules, rights, and responsibilities that apply when you access or use our Services.

Please read these Terms carefully, as they contain important legal information, including disclaimers of warranties and limitations of liability.

By accessing, browsing, interacting with, or purchasing from our Services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should discontinue use of our Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction. If you allow minors under your supervision to use our Services through devices that you own, manage, or control, you accept responsibility for their use of the Services.

In order to use certain features of our Services—including browsing our store or making purchases—you may be required to provide specific information, such as:

  • Email address

  • Billing details

  • Payment information

  • Shipping address

By submitting this information, you represent and warrant that the details you provide are accurate, current, and complete, and that you have the legal right to supply such information.

You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

Accounts may not be transferred, sold, assigned, or licensed to any other person.

Section 2 – Our Products

We make every reasonable effort to display our products and services as accurately as possible in our online store.

However, the actual appearance of products—including colors or visual details—may vary depending on your device, display settings, and configuration.

For this reason, we cannot guarantee that the product images or representations displayed on your screen will exactly match the product received.

All product descriptions, details, and specifications may be updated or modified at any time without prior notice, at our sole discretion.

We also reserve the right to:

  • Discontinue any product at any time

  • Limit the quantity of products available for purchase

  • Restrict purchases by person, region, or jurisdiction when necessary

Section 3 – Orders

Submitting an order through our store constitutes an offer to purchase a product or service.

Medicube reserves the right to accept or reject any order at its sole discretion. An order is only considered accepted once Medicube confirms it.

Payment must be successfully received and processed before an order can be approved.

Before completing your purchase, please review your order carefully. Once an order has been accepted, we may not be able to process cancellation requests.

If an order cannot be fulfilled, is modified, or is cancelled, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

All purchases are subject to our Refund Policy, which governs returns and exchanges.

By placing an order, you confirm that the products purchased are intended for personal or household use only, and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, promotions, and discounts may change at any time without prior notice.

The price applied to your purchase will be the price displayed at the time your order is placed, which will also be included in your order confirmation email.

Unless otherwise specified, displayed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices listed on our online store may differ from prices offered in physical stores or other online platforms operated by third parties.

From time to time, we may run special promotions with their own terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will apply.

You agree to provide accurate, complete, and current information for all purchases made through our store.

This includes keeping your account information up to date, such as:

  • Email address

  • Billing information

  • Credit card details

  • Payment expiration dates

Providing accurate information ensures that we can process your transactions and contact you if necessary.

By completing a purchase, you represent and warrant that:

  • The credit card or payment information you provide is accurate and valid

  • You are authorized to use the selected payment method

  • Your payment provider will honor the charges incurred

  • You agree to pay all applicable charges, including shipping fees and applicable taxes

Section 5 – Shipping and Delivery

Medicube is not responsible for shipping or delivery delays.

All delivery timeframes provided are estimates only and cannot be guaranteed.

Delays may occur due to factors outside our control, including:

  • Shipping carrier delays

  • Customs inspections or clearance procedures

  • Weather conditions

  • Other unforeseen circumstances

Once the products are transferred to the shipping carrier, ownership and risk of loss pass to the customer.

Section 6 – Intellectual Property

All content and materials available through our Services—including but not limited to trademarks, brand names, text, images, graphics, product reviews, videos, audio content, and website design—are the property of Medicube, its affiliates, or licensors.

These materials are protected by applicable copyright, trademark, patent, and other intellectual property laws in the United States and internationally.

You are permitted to use the Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, display, publish, transmit, or create derivative works from any materials on the Services without prior written permission from Medicube.

Except where explicitly stated, these Terms do not grant you any license or rights to use any intellectual property owned by Medicube, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property laws and may result in legal action.

All rights not expressly granted in these Terms are reserved by Medicube.

The Medicube name, logos, product names, designs, and slogans are trademarks owned by Medicube or its licensors and may not be used without prior written permission.

Similarly, the Shopify name, logo, and related branding elements are trademarks of Shopify.

All other trademarks appearing on the Services belong to their respective owners.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: contact@medicubeco.com